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Our Services

Hildebrand Healthcare Consulting (HHC) is a small but agile agency, with access to 20+ consultants. We provide rapid response for Regulatory Rescue   ™, our trademarked approach, as well as customized proactive design and implementation of innovative approaches to

* Regulatory Compliance including Coding, HIPAA, OSHA and HR concerns,

* Survey Readiness (CMS, TJC, DNV, CIHQ, AAAHC, HEDIS), mock surveys / implementation of action plans

*Quality Assessment and Performance Improvement, (Data flow, department redesign, CORE measures, FMEA

* Patient Safety / Risk Management (including Sentinel Events, Root Cause Analysis),

* Medical Staff Credentialing and Privileging, including OPPE and FPPE

* Patient Care and Patient Flow issues, such as Utilization Review, Case management, Peer review (all disciplines)

* Coding and Billing issues such as Denials Prevention / Management,  Clinical Documentation Improvement, Medical necessity

* Operational Improvement training (Lean Six Sigma, process improvement, basics such as approaches to agendas and minutes)


Our Success Stories


Regulatory Rescue ™
Rapid deployment of employee and physician training, process change, infrastructure development (policies, forms, checklists) to respond to negative reports from regulatory bodies, often with several regulatory bodies at the same time.  Successful at a 350 ADC urban hospital with 9 hospital based clinics in the Southeast, at a 2 hospital regional system in Texas that was part of a larger faith based international system, a 98 bed rural hospital in the Mid-West.

Patient Flow and Lean processes
Implementation of Lean process assessment for patient flow from ED through radiology at a large 700 bed academic medical center in the South as well as patient flow through admissions to surgery for a 400 + bed regional referral center in the South.  Also provided evaluation of Baldrige readiness for a 300 + bed academic medical center in the Mid-Atlantic Region

Department Redesign
Collaborative, non-threatening redesign of Quality Department for 200 bed suburban hospital in California under Title 22 as well as a three hospital academic health system in the Rockies, a 300 + bed academic medical center in the Mid-Atlantic region,  and a 2 hospital regional system in the South

Clinical Documentation Improvement and Utilization Review

Staff and Physician training in CDI and ICD10 for a small physician's practice in the south, as well as for multiple rural hospitals and critical access hospitals in the southwest.
Assessment of process, flow, policies and performance with remediation of gaps and improvement with best practices at a multi-facility healthcare system on the East Coast

 

Revenue Stream Integrity
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