Try “The Basics ©“ -
Our affordable,
    self-directed,
                    computer based learning modules.
The Basics© Series
  • Do you have new staff with little to no
    background in Performance Improvement?  

  • Are you considering a career move into the
    Quality field?

  • We can  train your staff in quality
    management activities, regulatory issues,
    risk management techniques,  and
    monitoring for accreditation.
Course Title
 Description
 Purchase
Information
The Performance Improvement Process :      PDSA /
PDCA, FOCUS, Six Sigma, LEAN, Baldrige
Purpose, Objectives,
Con Ed
Investigating Medical Error: Root Cause Analysis (RCA)
Purpose, Objectives,
Con Ed
Failure Mode Effects Analysis (FMEA)
Purpose, Objectives,
Con Ed
Quality Initiatives of the CMS - CORE Measures
Purpose, Objectives,
Con Ed
Acute Myocardial Infarction (AMI) CORE Measure Set
Purpose, Objectives,
Con Ed
Congestive Heart Failure (HF) CORE Measure Set
Purpose, Objectives,
Con Ed
Pneumonia (PN) CORE Measure Set
Purpose, Objectives,
Con Ed
"HCAHPS" - The Hospital Consumers Assessment of
Healthcare Providers and Systems
Purpose, Objectives,
Con Ed
Project Management for Quality Projects and Initiatives
Purpose,
Objectives,Con Ed

Coming Soon!
Baldrige Quality Award as a Performance Improvement
Process
Purpose,
Objectives,Con Ed
Coming Soon!
Quality Initiatives of the Joint Commission -
National Patient Safety Goals and ORYX
Purpose, Objectives,
Con Ed
Coming Soon!
Developing a Just Culture - Developing a Culture of Safety
 Coming soon!
 Coming soon!
Developing a Quality Program
 Coming soon!
 Coming soon!
Data Collection and Reports
 Coming soon!
 Coming soon!
Process Mapping
 Coming soon!
 Coming soon!
Searching for Cause
 Coming soon!
 Coming soon!
Report Cards and Dashboards
 Coming soon!
 Coming soon!
Available Courses:
(please check back often -
courses added weekly)