from The Basics Series:
Investigating Medical Error:
Root Cause Analysis (RCA)
Title:
Investigating Medical Error: Root Cause Analysis (RCA)

Overall Purpose:
Improving the quality of delivered healthcare requires
objective evaluation of medical errors. Self examination is
easier with a structured process to follow, such as the Joint
Commission mandated Root Cause Analysis (RCA) process.  

Professionals who learn this process will be able to
objectively address clinical errors in their workplace and thus
contribute to healthcare quality improvement.  This
presentation reviews the current healthcare industry
standard for a RCA process.

This knowledge can also be utilized during a professional's  
career development while pursuing certification in healthcare
quality  (CPHQ).

Objectives:
After studying the materials, the learner will be able to
  • Describe the Root Cause Analysis (RCA) approach to
    medical error investigation
  • Compare the Root Cause Analysis described here to
    available resources at the learner’s facility

This course takes approximately 1 hour and 20 minutes to
complete and will offer 1.33 contact hours for successful
completion.  These contact hours are accepted by many
professional bodies; however, contact hours for nursing will
not be available after 08-17-2010.

This course is available in a live onsite format, a webinar,
and a downloaded, self-directed computer based module.  

To purchase the module through a Secure PayPal website,
click on the "Buy Now" button.  You will be redirected to
PayPal's website.

We will not see any of your confidential information, but we
will receive a confirmation that your payment was made.  At
that point, we will send an email to the address with which
you registered with information on how to download the
module and how to receive your continuing education
contact hours.